Managed IT Services for Seamless Business Operations

Looking for reliable, high-touch managed IT services that proactively protect and enhance your business operations? Johnson Business Technology Solutions delivers comprehensive managed IT services tailored to protect your operations, secure your environment, and drive your business forward without technology disruptions.

Schedule A 15-Minute Discovery Call

 
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A Security-First, Client-Facing Managed IT Partner 

At Johnson Business Technology Solutions, our leadership team is deeply invested in your success, offering client-facing management and support to resolve and protect your environment proactively. Our owner is both a CISSP and CISA, bringing an advanced security focus while ensuring you receive responsive, high-touch customer service that aligns technology with your business goals.

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Keeping Your Business Up to Date and Optimized 

We plan, discuss, and implement technology updates regularly with your leadership. During these reviews, we cover: 

  • New compliance and regulation changes
  • Technological advancements
  • Security posture improvement opportunities
  • Recommendations to optimize productivity and protect your business from cyber threats

This ensures you remain current, compliant, and fully optimized for your operational needs.

A Real-World Challenge Resolved

A client recently constructed a new building with numerous design issues related to technology implementation. Leveraging our years of experience in new construction technology design and infrastructure implementation, we worked alongside their team to address the design gaps, ensuring seamless integration of structured cabling, network readiness, and security infrastructure to prepare the site for a productive launch. 

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The Issues We’re Solving Everyday 

Many businesses come to us facing: 

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Compliance challenges 

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Cyber insurance readiness issues 

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Frustration with slow or unresponsive IT support 

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Data vulnerabilities and rising IT costs

Our managed IT services help solve these pain points with high-touch onsite and remote support, layered security tools, system hardening, patching, and continuous optimization. 


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What You Get When You Partner With Johnson BTS 

When you work with Johnson BTS, your managed IT services package typically includes: 

  • Onsite and remote support tailored to your business needs
  • Security tools and processes to protect your environment
  • Patching, system hardening, and environment health checks
  • Ongoing communication and regular review meetings to align technology with your business goals.

How We Keep Getting Better And Better For Our Clients 

We continuously evaluate the technology and security landscape, implementing updates and changes as needed to improve our service delivery and keep your environment protected. This focus on continuous improvement ensures our clients benefit from the best practices and the latest advancements in managed IT services. 

24/7

Proactive IT Monitoring

14

Years in Business

90+

Years of Combined IT Experience

Our Comprehensive IT Services

At Johnson Business Technology Solutions, we provide a full suite of IT services tailored to meet the unique needs of businesses across various industries. Whether you're a small business or a compliance-driven organization, our solutions are designed to enhance efficiency, protect sensitive data, and ensure regulatory compliance.

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Cloud Services

Leverage scalable and secure cloud solutions to improve collaboration, efficiency, and data access. From cloud migrations to ongoing management, we optimize your business for the digital age.
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Cybersecurity Services

Protect your business from evolving cyber threats with advanced security solutions, including threat detection, encryption, firewall management, and employee training.

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Data Backup & Recovery 

Ensure your critical data is safe and recoverable with reliable backup and recovery services. We implement strategies to protect your files from data loss due to human error, cyberattacks, or system failures.
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Disaster Recovery Planning

Minimize downtime with comprehensive disaster recovery plans tailored to your business. We ensure your systems can be restored quickly and efficiently in the event of an emergency.
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IT Compliance Services

Stay compliant with industry regulations such as HIPAA, PCI, SEC, and FTC. We design and manage IT systems that meet rigorous compliance standards to protect your business from violations.

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IT Help Desk 

Get fast, reliable IT support when you need it most. Our help desk team provides remote and onsite troubleshooting to resolve issues and keep your systems running smoothly.

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Managed IT Services 

With 24/7 monitoring, proactive maintenance, and tailored solutions, our managed IT services allow you to focus on growing your business while we handle your technology.

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Outsourced IT Support 

Enhance your business operations with cost-effective outsourced IT support. Our team becomes an extension of your staff, providing the expertise and resources you need without the overhead.

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Microsoft 365 Services 

Maximize productivity with Microsoft 365 tools, including email, file sharing, and collaboration solutions. We handle everything from setup to ongoing support.

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Ransomware Removal 

Quickly recover from ransomware attacks with our expert removal and recovery services. We eliminate threats and help restore your systems to prevent further disruptions.

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VoIP Phone Systems 

Modernize your communications with VoIP phone systems. Our solutions improve call quality, reduce costs, and provide advanced features for seamless business communication.

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vCISO Services 

Our virtual Chief Information Security Officer (vCISO) services provide expert guidance to strengthen your organization's cybersecurity posture. We help you mitigate risks and align your security strategy with your business goals.

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Co-Managed IT Services 

Partner with us to supplement your existing IT team. Our co-managed IT services provide additional resources, expertise, and support to enhance your IT capabilities.

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Structured Cabling 

Optimize your network infrastructure with our structured cabling services. We design and install cabling solutions that support reliable, high-speed connectivity for your business.

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HIPAA Compliance Services 

Ensure your healthcare practice meets HIPAA regulations with IT solutions that prioritize the confidentiality and security of patient data.

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FTC Compliance Services 

Protect your business from FTC penalties with IT systems designed to meet federal data protection standards. We provide tailored solutions to safeguard sensitive customer information.

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PCI Compliance Services 

For businesses handling credit card transactions, our PCI compliance services ensure your systems meet strict security requirements, protecting payment data from breaches.

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SEC Compliance Services 

We help financial organizations meet SEC compliance standards with secure IT systems, ongoing monitoring, and detailed reporting to ensure regulatory adherence.

FAQs About Managed IT Services with Johnson BTS 

What support levels can I expect? 
We offer responsive, high-touch support tailored to your environment and needs. If at any point our services do not align with your expectations, we provide flexible, straightforward contract exits, giving you control without being locked into services that do not fit your business.
How is the MSP business changing, and how is Johnson BTS adapting? 

The managed services industry is rapidly integrating AI to reduce operational costs while combating evolving AI-driven threats. At Johnson BTS, we are actively investing in AI-based monitoring and protection technologies to keep your business secure as threats advance.

What value will managed IT services add to my business? 

Managed IT services from Johnson BTS:

  • Reduce operational disruptions
  • Enhance data protection and recovery readiness
  • Improve productivity through technology alignment
  • Provide compliance readiness for regulatory and cyber insurance needs

What is the onboarding process like for Johnson BTS? 

Johnson BTS offers a process-driven onboarding with regular update meetings and initial setup onsite from our team to check your network and systems to get eyes on each aspect of your technology stack.

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Johnson Business Technology Solutions, Inc., Information Technology Services, Brentwood, TN

Proud Member of the BBB Since 2012

HIPPA

What Our Clients Are Saying About Our Services:

★★★★★

Knowledgeable, Prompt, and Professional

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone...

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone system after the installation company went out of business even though it is not part of our support contract. If anyone is on the fence about choosing Johnson Business Technology Solutions, take if from us they are very professional, friendly, and respond to our needs in a timely manner. We have been very happy with the change.


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Kathy Sanford

Controller
PhyBus

Save time, frustration, and money.

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always...

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always quick to respond. But I must also say that The Johnson team is very competent, and they know the technology inside and out. While others may guess what is wrong and how to fix it, they know what to do right away. The Johnson team has the knowledge and the experience to do the right thing the first time. And they never leave you hanging. I can always count on them to be there when we need them. Downtime is expensive for us. If you want to save time, frustration, and money, then you want the Johnson team. They get it right. But may I also say that I put a ton of emphasis on being trustworthy, and Jason and his team have solid integrity in every decision.


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Chuck Snyder

President
Brentwood Communications

Quick Response and Resolutions Time

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of...

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of mind for our technology and would recommend using them if you are looking for a quality service provider. - Tara Humphreys - Administrator - Spine and Pain Physicians Surgery Center


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Tara Humphreys

Administrator
Spine and Pain Physicians Surgery Center

They can handle any problem, and no job is too small or too large!

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more...

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more knowledgeable—they seem to be able to handle any problem we have experienced—from old computer system, non-compliant, complicated phones too full server upgrades. No job too small or too large. I would Definitely recommend Johnson BTS—Awesome group—Very competent to take care of all IT needs. Super kind and respectful to our staff and our facility! Our staff knows the techs by name—of course we have our fav's!!


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Sandra Cooke

Practice Manager
Tennessee Surgery Center

Responsive and provide immediate technical support.

The JBTS team has been responsive and provide immediate technical support in our times of need. They always address issues professionally with a logical and personal approach. I would recommend them because you would not be disappointed.

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Monroe Wesley

CIO
SwyMed

Ready for Stress-Free Managed IT Services

Contact Johnson Business Technology Solutions to schedule your free IT assessment and see how our proactive managed IT services can help your business remain secure, productive, and ready for the future.

Get In Touch

Johnson Business Technology Solutions

215 Jamestown Park Rd.
Suite 200
Brentwood, TN 37027

New Clients: 615-989-0000
Support: 615-614-2033
Email: [email protected]