IT Support
for Medical Practices
in Nashville

At Johnson Business Technology Solutions, we understand the unique IT needs of medical practices in Nashville. With over 90 years of combined experience, our team ensures your systems operate seamlessly, securely, and in full compliance with HIPAA, PCI, and other healthcare regulations. Let us handle your IT so you can focus on delivering exceptional patient care.

Schedule A 15-Minute Discovery Call

 
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The Challenges Facing Nashville Medical Practices 

Operating a medical practice involves more than just patient care—it requires technology that is secure, reliable, and compliant with industry regulations. Common IT challenges for healthcare providers include: 

Compliance Risks

Managing sensitive patient data under strict HIPAA and PCI regulations can be overwhelming without the right systems in place.

Data Security Threats

Cyberattacks and data breaches can expose patient information and damage your reputation.

System Downtime

Unreliable IT systems can lead to disruptions in patient scheduling, billing, and communication, impacting your practice's efficiency.

Outdated Technology

Older systems can slow down operations, limit productivity, and fail to meet the needs of modern healthcare.

Our IT support solutions for medical practices in Nashville are designed to address these challenges, ensuring your technology supports—not hinders—your operations.

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Why Choose Our IT Support for Medical Practices in Nashville? 

Expertise in Healthcare IT 

We specialize in healthcare IT, with a focus on compliance, security, and seamless performance. Our experience allows us to design tailored solutions that meet the unique demands of medical practices.

Proactive Compliance Management 

Our team ensures your IT systems meet all HIPAA, PCI, and other regulatory standards. By staying ahead of compliance requirements, we help protect your practice from costly violations and audits.

Rapid Issue Resolution 

From system errors to network outages, we provide quick onsite and remote IT support to minimize downtime and keep your practice running smoothly.

Comprehensive Cybersecurity 

Protect sensitive patient data with our advanced security solutions, including encryption, threat monitoring, and firewall management.

24/7
Proactive IT Monitoring

14
Years in Business

90+
Years of Combined IT Experience

Our Comprehensive IT Services

At Johnson Business Technology Solutions, we provide a full suite of IT services tailored to meet the unique needs of businesses across various industries. Whether you're a small business or a compliance-driven organization, our solutions are designed to enhance efficiency, protect sensitive data, and ensure regulatory compliance.

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Cloud Services

Leverage scalable and secure cloud solutions to improve collaboration, efficiency, and data access. From cloud migrations to ongoing management, we optimize your business for the digital age.
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Cybersecurity Services

Protect your business from evolving cyber threats with advanced security solutions, including threat detection, encryption, firewall management, and employee training.

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Data Backup & Recovery 

Ensure your critical data is safe and recoverable with reliable backup and recovery services. We implement strategies to protect your files from data loss due to human error, cyberattacks, or system failures.
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Disaster Recovery Planning

Minimize downtime with comprehensive disaster recovery plans tailored to your business. We ensure your systems can be restored quickly and efficiently in the event of an emergency.
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IT Compliance Services

Stay compliant with industry regulations such as HIPAA, PCI, SEC, and FTC. We design and manage IT systems that meet rigorous compliance standards to protect your business from violations.

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IT Help Desk 

Get fast, reliable IT support when you need it most. Our help desk team provides remote and onsite troubleshooting to resolve issues and keep your systems running smoothly.

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Managed IT Services 

With 24/7 monitoring, proactive maintenance, and tailored solutions, our managed IT services allow you to focus on growing your business while we handle your technology.

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Outsourced IT Support 

Enhance your business operations with cost-effective outsourced IT support. Our team becomes an extension of your staff, providing the expertise and resources you need without the overhead.

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Microsoft 365 Services 

Maximize productivity with Microsoft 365 tools, including email, file sharing, and collaboration solutions. We handle everything from setup to ongoing support.

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Ransomware Removal 

Quickly recover from ransomware attacks with our expert removal and recovery services. We eliminate threats and help restore your systems to prevent further disruptions.

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VoIP Phone Systems 

Modernize your communications with VoIP phone systems. Our solutions improve call quality, reduce costs, and provide advanced features for seamless business communication.

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vCISO Services 

Our virtual Chief Information Security Officer (vCISO) services provide expert guidance to strengthen your organization's cybersecurity posture. We help you mitigate risks and align your security strategy with your business goals.

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Co-Managed IT Services 

Partner with us to supplement your existing IT team. Our co-managed IT services provide additional resources, expertise, and support to enhance your IT capabilities.

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Structured Cabling 

Optimize your network infrastructure with our structured cabling services. We design and install cabling solutions that support reliable, high-speed connectivity for your business.

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HIPAA Compliance Services 

Ensure your healthcare practice meets HIPAA regulations with IT solutions that prioritize the confidentiality and security of patient data.

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FTC Compliance Services 

Protect your business from FTC penalties with IT systems designed to meet federal data protection standards. We provide tailored solutions to safeguard sensitive customer information.

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PCI Compliance Services 

For businesses handling credit card transactions, our PCI compliance services ensure your systems meet strict security requirements, protecting payment data from breaches.

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SEC Compliance Services 

We help financial organizations meet SEC compliance standards with secure IT systems, ongoing monitoring, and detailed reporting to ensure regulatory adherence.

Frequently Asked Questions About IT Support for Medical Practices in Nashville 

What Makes Your IT Support Different for Medical Practices?
We specialize in healthcare IT and understand the specific challenges faced by medical practices. Our team prioritizes compliance with HIPAA and PCI standards, ensuring that your systems are secure and regulatory-ready while delivering solutions tailored to the fast-paced demands of the medical field.
How Do You Ensure HIPAA Compliance?
We implement security measures such as data encryption, multi-factor authentication, and access controls to ensure HIPAA compliance. Additionally, we monitor and regularly audit your IT systems to identify and address any potential vulnerabilities.
What Happens If My System Goes Down Outside of Business Hours?

Our 24/7 IT support team is always available to resolve issues, regardless of the time. With remote and onsite support capabilities, we work to get your systems back online as quickly as possible to avoid disruptions to your practice.

Why Is Cybersecurity Important for Medical Practices?

Cybersecurity is critical for protecting sensitive patient information from data breaches and ransomware attacks. Medical practices are prime targets for hackers due to the high value of patient data, making robust security measures essential.

Can You Help Upgrade Our Current IT Systems? 

Yes, we provide strategic IT consulting to modernize your systems and improve performance. Whether you need new hardware, software updates, or a complete overhaul, we design solutions that align with your practice's needs and budget.

How Can Your IT Support Improve Patient Care?

By ensuring that your IT systems are reliable and efficient, we help your practice run smoothly, reducing delays in scheduling, billing, and communication. This allows your team to focus on providing exceptional patient care without being bogged down by technical issues.

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Johnson Business Technology Solutions, Inc., Information Technology Services, Brentwood, TN

Proud Member of the BBB Since 2012

HIPPA

What Our Clients Are Saying About Our Services:

★★★★★

Knowledgeable, Prompt, and Professional

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone...

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone system after the installation company went out of business even though it is not part of our support contract. If anyone is on the fence about choosing Johnson Business Technology Solutions, take if from us they are very professional, friendly, and respond to our needs in a timely manner. We have been very happy with the change.


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Kathy Sanford

Controller
PhyBus

Save time, frustration, and money.

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always...

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always quick to respond. But I must also say that The Johnson team is very competent, and they know the technology inside and out. While others may guess what is wrong and how to fix it, they know what to do right away. The Johnson team has the knowledge and the experience to do the right thing the first time. And they never leave you hanging. I can always count on them to be there when we need them. Downtime is expensive for us. If you want to save time, frustration, and money, then you want the Johnson team. They get it right. But may I also say that I put a ton of emphasis on being trustworthy, and Jason and his team have solid integrity in every decision.


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Chuck Snyder

President
Brentwood Communications

Quick Response and Resolutions Time

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of...

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of mind for our technology and would recommend using them if you are looking for a quality service provider. - Tara Humphreys - Administrator - Spine and Pain Physicians Surgery Center


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Tara Humphreys

Administrator
Spine and Pain Physicians Surgery Center

They can handle any problem, and no job is too small or too large!

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more...

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more knowledgeable—they seem to be able to handle any problem we have experienced—from old computer system, non-compliant, complicated phones too full server upgrades. No job too small or too large. I would Definitely recommend Johnson BTS—Awesome group—Very competent to take care of all IT needs. Super kind and respectful to our staff and our facility! Our staff knows the techs by name—of course we have our fav's!!


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Sandra Cooke

Practice Manager
Tennessee Surgery Center

Responsive and provide immediate technical support.

The JBTS team has been responsive and provide immediate technical support in our times of need. They always address issues professionally with a logical and personal approach. I would recommend them because you would not be disappointed.

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Monroe Wesley

CIO
SwyMed

Looking for IT Support for Medical Practices in Nashville?  

Let Johnson Business Technology Solutions handle your IT challenges so you can focus on what matters most—providing excellent patient care.

Get In Touch

Johnson Business Technology Solutions

215 Jamestown Park Rd.
Suite 200
Brentwood, TN 37027

New Clients: 615-989-0000
Support: 615-614-2033
Email: [email protected]