About Us

Johnson Business Technology Solutions

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At Johnson Business Technology Solutions, we specialize in delivering IT services custom tailored for healthcare practices, ensuring security, compliance, and reliable performance so you can focus on what you do best—patient care. Our team has the expertise to keep your systems running smoothly while safeguarding sensitive information to meet HIPAA, PCI, and industry standards.

In today's fast-paced environment, unreliable IT is more than an inconvenience; it's a massive risk to everything that matters to your practice. When your IT provider doesn't understand the critical needs of compliance, security, and seamless operations, you're left to manage not only the technical problems but also the burden of non-compliance, leaving you and your patients at risk.

With over 90 years of combined technical experience, Johnson Business Technology Solutions brings real-world insight into the IT demands of medical and compliance-driven fields. Our commitment to aligning technology with business goals has shaped a customer-first philosophy focused on responsive service, security, and efficient solutions.

Why Choose Johnson Business Technology Solutions? 

Our custom service packages provide the technology you need without overstepping your budget, from cloud solutions to data backup and cybersecurity. 

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Experience That Matters

With a combined 90+ years in IT, our team has a proven record in designing, implementing, and supporting complex IT environments that include both PC and Macintosh.
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Rapid Response

We're ready to resolve issues quickly with onsite and remote support, providing responsive solutions tailored to healthcare demands.
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Focused On
Security And Compliance

Every decision we make is filtered through a security-focused lens, ensuring your data and systems remain protected within budget constraints.
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Customer-First Approach

Our customer satisfaction ratings reflect our commitment to fast, responsive support, real-time feedback, and a BBB A+ accreditation.

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Strategic Solutions

We prioritize the right technology for each unique business challenge, delivering systems that support productivity, compliance, and growth.

"The JBTS team has been responsive and provide immediate technical support in our times of need. They always address issues professionally with a logical and personal approach. I would recommend them because you would not be disappointed."

- Monroe Wesley

Veteran

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Johnson Business Technology Solutions, Inc., Information Technology Services, Brentwood, TN

Proud Member of the BBB Since 2012

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What Our Clients Are Saying About Our Services:

★★★★★

Knowledgeable, Prompt, and Professional

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone...

They provide very prompt service to get any issues resolved. We have worked with other firms in the past, but they have a more knowledgeable team, quicker service, and technologically savvy team to help maintain and service our technology. They have stepped up and helped with our old telephone system after the installation company went out of business even though it is not part of our support contract. If anyone is on the fence about choosing Johnson Business Technology Solutions, take if from us they are very professional, friendly, and respond to our needs in a timely manner. We have been very happy with the change.


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Kathy Sanford

Controller
PhyBus

Save time, frustration, and money.

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always...

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always quick to respond. But I must also say that The Johnson team is very competent, and they know the technology inside and out. While others may guess what is wrong and how to fix it, they know what to do right away. The Johnson team has the knowledge and the experience to do the right thing the first time. And they never leave you hanging. I can always count on them to be there when we need them. Downtime is expensive for us. If you want to save time, frustration, and money, then you want the Johnson team. They get it right. But may I also say that I put a ton of emphasis on being trustworthy, and Jason and his team have solid integrity in every decision.


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Chuck Snyder

President
Brentwood Communications

Quick Response and Resolutions Time

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of...

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues. They are very attentive and triage issues to prevent the same problems from reoccurring. They provide peace of mind for our technology and would recommend using them if you are looking for a quality service provider. - Tara Humphreys - Administrator - Spine and Pain Physicians Surgery Center


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Tara Humphreys

Administrator
Spine and Pain Physicians Surgery Center

They can handle any problem, and no job is too small or too large!

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more...

We no longer worry about trying to fix our computer issues ourselves. We have direct communications with Johnson Business Technology Solutions, and the staff is awesome. I can't imagine any IT company being any more available -Quick to respond to any email or phone call, more knowledgeable—they seem to be able to handle any problem we have experienced—from old computer system, non-compliant, complicated phones too full server upgrades. No job too small or too large. I would Definitely recommend Johnson BTS—Awesome group—Very competent to take care of all IT needs. Super kind and respectful to our staff and our facility! Our staff knows the techs by name—of course we have our fav's!!


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Sandra Cooke

Practice Manager
Tennessee Surgery Center

Responsive and provide immediate technical support.

The JBTS team has been responsive and provide immediate technical support in our times of need. They always address issues professionally with a logical and personal approach. I would recommend them because you would not be disappointed.

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Monroe Wesley

CIO
SwyMed

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Download our “Business Owners’ Guide To IT Support Services And Fees”

Download our "Business Owners' Guide To IT Support Services And Fees" for insights on what to expect when partnering with an IT provider, avoiding hidden costs, and understanding service standards.

Empowering Your Practice With Reliable, Compliant IT Solutions 

We know you want to be a respected leader who can focus on delivering high-quality care without the distraction of IT issues. With Johnson Business Technology Solutions as your IT partner, you can eliminate the stress of system downtime, compliance risks, and data vulnerabilities. Let us provide the solid IT foundation you need to drive your practice forward confidently.

Get In Touch

Johnson Business Technology Solutions

215 Jamestown Park Rd.
Suite 200
Brentwood, TN 37027

New Clients: 615-989-0000
Support: 615-614-2033
Email: info@johnsonbts.com