How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 615-614-2033

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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Quick Response and Resolutions Time

The biggest benefit to using Johnson Business Technology Solutions since we started using their managed services offering is the quick response and resolution times for our issues.  They are very attentive and triage issues to prevent the same problems from reoccurring.  They provide peace of mind for our technology and would recommend using them if you are looking for a quality service provider. – Tara Humphreys – Administrator – Spine and Pain Physicians Surgery Center

Tara Humphreys Administrator
Spine and Pain Physicians Surgery Center

Save time, frustration, and money.

Their service stands out as excellent. There is an obvious desire to solve the issue and do it in an expeditious manner with energy and grace. When our systems went down Jason and his team worked non-stop to get us up and going...and to connect our entire team with remote access. They are always quick to respond. But I must also say that The Johnson team is very competent, and they know the technology inside and out. While others may guess what is wrong and how to fix it, they know what to do right away.  The Johnson team has the knowledge and the experience to do the right thing the first time. And they never leave you hanging. I can always count on them to be there when we need them. Downtime is expensive for us.  If you want to save time, frustration, and money, then you want the Johnson team. They get it right. But may I also say that I put a ton of emphasis on being trustworthy, and Jason and his team have solid integrity in every decision.

Chuck Snyder President
Brentwood Communications