Our managed services provide your business with a technology team. This includes advanced engineering, desktop support, troubleshooting, patch management, and system monitoring. By utilizing our team, your business can see technology cost reduction, increased user productivity, a more secure technology structure, and inventory management. We provide all the needed day-to-day technical skills and services needed for operational efficiency. Just a few of the benefits of managed services are:
- Unlimited support during business hours
- Two or more onsite visits per month
- Project hours included in every contract
- Holistic approach to align technology with the business needs
- Inventory control
- Patch management
- Regulatory compliance internal review
- Vendor Management
Our monitoring solutions provide an up-to-date view into the technology infrastructure which helps provide a more proactive approach to technical issues. By utilizing our solutions, JBTS can provide and maintain a more stable technology environment. Our solution provides:
- System availability with alerting and notification
- Patch management
- Inventory Control
We provide technology staff augmentation in a variety of skills. It is not uncommon to need staff during upsizing, downsizing, or when a business loses a technology member from their staff. Our team has stepped in and helped many businesses in these situations by providing the following services:
- Temporary CIO / VP / Director roles
- Team review, realignment, and/or restructure
- Advanced engineering and architecture
- Desktop support
- Physical technology moves
Technology Architecture Design
Our team understands how technology should be designed so your business can grow and compete in a technology dependent economy. We have the skills to design and deploy many technologies to include security, route/switch infrastructure, and cloud migrations and deployments. Contact us to see how we may help your business.
In today’s technology threat landscape, a business can not take risks with its security, and the design must be multi-faceted. This includes firewalls with unified threat management, antivirus solutions from desktops to servers, content filtering and control, and other technologies based on the needed architecture that is installed. Our team has the skills and know-how to develop the proper plan that meets the needs and budgets of any company.
Collaboration between teams has become increasingly more important to compete in a world-wide economy. Team cohesiveness is critical to success, so a technology strategy must be implemented to accommodate productivity and includes many different communication mediums such as voice, video, presence, email, chat, and text. Even communications with business partners must be addressed to build strong alliances to compete globally. Let JBTS assist with your communication needs. We have experience with many technologies including Cisco Communications Manager and Microsoft Skype.
If you are in the need for technology support, but you don’t need a managed service contract at this time, we can accommodate your technology goals. Give our team a call and we will put together a strategy that is customized for your individual business.