3 Steps Your Business Must Take in the Event of a Data Breach
Data security is at the forefront of everyone’s mind today, especially after the recent fallout from Facebook’s big data security blunder. Consumers trust organizations to protect their data, and you want to be sure you’re never letting down your customers. Unfortunately, it’s a fact of life today that businesses will more than likely be hit with a data breach at some time in the next few years. Here are three critical steps you can take to help heal the damage after experiencing a major cybersecurity event.
1. Communicate Openly
The last thing you want to happen is to have a data breach message get to your customers from someone outside your business. As soon as you determine that there’s been a security incident, come clean to your customers and share as many details as you can without causing panic. Let customers know what you’re going to do to heal the breach and any additional security measures that you’ll be taking in the future. This is especially important if your operations will be interrupted while you’re getting back up to speed.
2. Search and Inspect
In most cases, it’s not a great idea to point fingers. However, when it comes to a data breach, it’s imperative that you identify where the breach occurred and what can be done to keep the problem from happening again in the future. Make details of the incident available to your IT security team or trusted partners, and capture as much data as possible. This information will be the first line of defense in creating a revised cybersecurity landscape for your business to keep it protected in the future.
3. Go for Multi-Layered Protection
Business disaster recovery models are an important part of your business framework, but the best defense is stopping an attack before it can start. Focus on creating a proactive and aggressive strategy that includes timely updates to malware blockers, tighter security procedures for users and ongoing training for people at all levels of the organization. Make sure that users are only able to access exactly the information that they need to do their job, which can limit the possibility of breaches occurring from staff.
It’s crucial to have a partner that you can trust, someone who will help you take these steps quickly and without causing further damage to your organization or your reputation with your customers. Help heal the damage done by a data breach quickly and effectively when you work with the professional team at Johnson Business Technology Solutions, Inc. We specialize in cybersecurity to ensure that you’re able to get up and running again quickly after an incident. Contact us today at 615-614-2033 for a free initial consultation and to learn how to keep your business operating safely to prevent a data breach before it happens.